INTELLIGENT PRODUCT MANUAL FOR MACHINE TOOLS Gusztáv Arz*; András Tóth*; Tamás Mészáros**; Róbert Markovics*; Norbert Gonda*** * Department of Manufacturing Engineering, Technical University of Budapest ** Department of Measurement and Information Systems, TUB *** Excel-Csepel Machine Tools Ltd. ABSTRACT Until recently, the use of advanced technology solutions has played only a minor role in the introduction of intelligent product support within industry. However, with significant advances in Hypermedia, Concurrent Engineering (CE), Virtual Reality (VR), and Knowledge-Based (KB) Systems, it is timely to consider ex-ploiting this technology for product support. This paper summarises the application of these tools in the creation of an Intelligent Product Manual for a CNC lathe.